This policy applies only to the actions of Wisden Packaging Ltd and Users (each a “User”) with respect to the www.wisdenpackaging.co.uk Website and all products and services offered by Wisden Packaging Ltd.  It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For the purpose of the applicable Data Protection Laws, the data controller is Wisden Packaging Ltd, a company registered in England and Wales under company number 2576934.

What data do we collect?

INFORMATION GIVEN TO US BY YOU

Wisden Packaging will collect personal identification information from Users in a variety of ways, including, but not limited to, when you contact us through the Website, by telephone, post, e-mail, or through any other means to place an order or request information about our products and services. Users may be asked for, in accordance with this policy, their name, email address, company name, mailing address, phone number.

INFORMATION THAT IS COLLECTED AUTOMATICALLY
When you visit our Website, we collect certain information automatically from your device and IP address. This information helps us to make improvements to website content and navigation. This includes the date, times and frequency with which you access the Website and the way you use and interact with its content.

We will collect your information automatically via cookies, in line with the cookie settings on your browser.  For more information about cookies, and how we use them on the website, please see the section below, headed “Cookies”.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you.  In addition, we may use the information for the following purposes:

• To meet our contractual commitments to you;
• To improve our products and services;
• To provide information on other products or services that we feel may be of interest to you;
• To notify you of any changes to our website, such as improvements or changes to our products, that may affect our service to you.
• To gather management information to form statistical and trend analysis.

We may use your information for the above purposes if we deem it necessary to do so for our legitimate interests.  If you are not satisfied with this, you have the right to object in certain circumstances (see section headed “Your rights” below).

Web browser cookies

We use cookies that are essential for our site to work.  To improve our website, we like to use additional cookies to help us understand how visitors use the site, measure traffic to our site from social media platforms and to personalise your experience.  Some of the cookies that we use are provided by third parties.

You may need to choose to accept or reject cookies from us the first time you visit our site, and periodically you will be asked to confirm your decision. If you prefer to avoid the use of Cookies on this Website, you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time. For further information, to change your cookie setting, or to reject and remove cookies contact us at, sales@wisdenpackaging.co.uk – please be aware that choosing to reject or remove cookies may impact on the functionality of the website and, as such. your user experience.

How we protect your Data

Wisden Packaging follows strict procedures to ensure that your personal and financial information remain secure.  We maintain up to date technical measures to protect our systems, and we require all staff to accept and work in accordance with our data protection, information security and acceptable use policies.

Who will your information be shared with?

Wisden Packaging do not sell, trade, or rent Users personal identification information to others. Your personal information will only be shared with Wisden Packaging employees who require access to your personal information in order to fulfil our contract with you.

How long will Wisden Packaging keep your data for?

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for a period necessary to fulfil the purposes outlined in this policy or until you request that the data is deleted. Once the data has been deleted, it may persist on backup or archival media for legal, tax regulatory purposes.

Your rights

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

• You have the right to request copies of the information we hold about you;
• You have the right to request that we remove or delete your information from our systems;
• You have the right to have your Data modified or updated if it is inaccurate or incomplete;
• You have the right to “Block” us from using your Data or limit the way in which we use it;
• You have the right to object to our use of your Data including where we use it for our legitimate interests.

 

If you wish to make enquiries or exercise any of your rights set out above, you can do so by emailing us at sales@wisdenpackaging.co.uk. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the United Kingdom’s Supervisory Authority, The Information Commissioner’s Office (ICO). It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Changes to this privacy policy

Wisden Packaging reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be posted on the Website.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not use our Site.  Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.

Contacting us

If you have any queries, comments or requests regarding this Privacy Policy, please do not hesitate to email us at sales@wisdenpackaging.co.uk.
Alternatively, you can write to us at Wisden Packaging Ltd, Newton Road, Meridian Industrial Estate, Peacehaven, BN10 8JQ.